“Tell me how you measure me and I will tell you how I behave.”

~ Eliyahu M. Goldratt, The Haystack Syndrome (1990)

“A system’s constraint is not a malfunction — it is the thing that determines what the system can do.”

~ paraphrase of Goldratt’s repeated framing across The Goal (1984) and his recorded lectures

“Inherent simplicity: complex systems are governed by very few elements, and finding those elements is both possible and worth the effort.”

~ Eliyahu M. Goldratt, The Choice (2008)